How to send a query to the hotline?
From MedITEX - Wiki
To open the Report editor, go to Report -> Report editor in the menu bar.
Report editor will open.
If a query is misbehaving, returning erroneous messages or for any other problems, you can send it to our Hotline for assistance.
You must first open the query.
|Click Open to load the query. The below window will open.|
Select the misbehaving query and right-click it. From the menu, choose Query then Send to hotline.
Sending a query to the hotline
The following window will open:
Press Yes to confirm. The file will be saved as FQB [Name].grd. “Name” here represents the name of the query.
Now your e-mail program will open. Contact address and standard text have already been filled in and the query to be sent has automatically been attached to the message.
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