How to send a query to the hotline?
From MedITEX - Wiki
(Difference between revisions)
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<p>Report editor will open.</p> | <p>Report editor will open.</p> | ||
<p>If a query is <strong>misbehaving</strong>, <strong>returning erroneous messages</strong> or for any other problems, you can send it to our <strong>Hotline </strong>for assistance.<strong> </strong><strong> </strong></p> | <p>If a query is <strong>misbehaving</strong>, <strong>returning erroneous messages</strong> or for any other problems, you can send it to our <strong>Hotline </strong>for assistance.<strong> </strong><strong> </strong></p> | ||
| − | <p>You must first open the query.<strong></strong></p> | + | <p>You must first open the query.<strong> </strong></p> |
<table style="margin-left: auto; margin-right: auto;" border="0"> | <table style="margin-left: auto; margin-right: auto;" border="0"> | ||
<tbody> | <tbody> | ||
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<p>Now your e-mail program will open. Contact address and standard text have already been filled in and the query to be sent has automatically been attached to the message.</p> | <p>Now your e-mail program will open. Contact address and standard text have already been filled in and the query to be sent has automatically been attached to the message.</p> | ||
</td> | </td> | ||
| + | </tr> | ||
| + | <tr> | ||
| + | <td>[[Image:MailHotline.png|none|740px|thumb|left|link=http://wiki.meditex-software.com/images/MailHotline.png| ]]</td> | ||
</tr> | </tr> | ||
</tbody> | </tbody> | ||
Revision as of 12:04, 9 January 2013
To open the Report editor, go to Report -> Report editor in the menu bar.
| <img src="/images/ReportEd.png" alt="" width="519" height="293" /> |
Report editor will open.
If a query is misbehaving, returning erroneous messages or for any other problems, you can send it to our Hotline for assistance.
You must first open the query.
| <img src="/images/OpenRE.png" alt="" width="92" height="37" /> | Click Open to load the query. The below window will open. |
| <img src="/images/SavedQueries.pn.png" alt="" width="704" height="429" /> | |
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Select the misbehaving query and right-click it. From the menu, choose Query then Send to hotline. |
| <img src="/images/Letter8.png" alt="" /> |
Sending a query to the hotline
The following window will open:
| <img style="display: block; margin-left: auto; margin-right: auto;" src="/images/Hotline.png" alt="" /> |
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Press Yes to confirm. The file will be saved as FQB [Name].grd. “Name” here represents the name of the query. Now your e-mail program will open. Contact address and standard text have already been filled in and the query to be sent has automatically been attached to the message. |
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