How to send a query to the hotline?

From MedITEX - Wiki

(Difference between revisions)
Jump to: navigation, search
 
 
(5 intermediate revisions by 2 users not shown)
Line 1: Line 1:
−
d
+
<p>To open the <strong>Report editor</strong>, go to <strong>Report -&gt; Report editor </strong>in the menu bar.</p>
 +
<table style="margin-left: auto; margin-right: auto;" border="0" width="10" height="24">
 +
<tbody>
 +
<tr>
 +
<td><img src="/images/ReportEd.png" alt="" /></td>
 +
</tr>
 +
</tbody>
 +
</table>
 +
<p>&nbsp;</p>
 +
<p>Report editor will open.</p>
 +
<p>If a query is <strong>misbehaving</strong>, <strong>returning erroneous messages</strong> or for any other problems, you can send it to our <strong>Hotline </strong>for assistance.<strong>&nbsp;</strong><strong>&nbsp;</strong></p>
 +
<p>You must first open the query.<strong>&nbsp;</strong></p>
 +
<table style="margin-left: auto; margin-right: auto;" border="0">
 +
<tbody>
 +
<tr>
 +
<td style="text-align: center;"><img src="/images/OpenRE.png" alt="" width="92" height="37" /></td>
 +
<td>Click <strong>Open</strong> to load the query. The below window will open.</td>
 +
</tr>
 +
<tr>
 +
<td colspan="2"><img src="/images/SavedQueries.pn.png" alt="" width="704" height="429" /></td>
 +
</tr>
 +
</tbody>
 +
</table>
 +
<p>&nbsp;</p>
 +
<table style="margin-left: auto; margin-right: auto;" border="0" width="491" height="317">
 +
<tbody>
 +
<tr>
 +
<td>
 +
<p>Select the misbehaving query and right-click it. From the menu, choose <strong>Query</strong> then <strong>Send to hotline</strong>.</p>
 +
</td>
 +
</tr>
 +
<tr>
 +
<td><img src="/images/Letter8.png" alt="" /></td>
 +
</tr>
 +
</tbody>
 +
</table>
 +
<p>&nbsp;</p>
 +
<h2>Sending a query to the hotline</h2>
 +
<p>The following window will open:</p>
 +
<table style="margin-left: auto; margin-right: auto;" border="0">
 +
<tbody>
 +
<tr>
 +
<td><img style="display: block; margin-left: auto; margin-right: auto;" src="/images/Hotline.png" alt="" /></td>
 +
</tr>
 +
<tr>
 +
<td>
 +
<p>Press <strong>Yes</strong> to confirm. The file will be saved as <strong>FQB [Name].grd</strong>. &ldquo;<strong>Name</strong>&rdquo; here represents the name of the query.</p>
 +
<p>Now your e-mail program will open. Contact address and standard text  have already been filled in and the query to be sent has automatically  been attached to the message.</p>
 +
</td>
 +
</tr>
 +
<tr>
 +
<td><img style="display: block; margin-left: auto; margin-right: auto;" src="/images/MailHotline.png" alt="" width="487" height="522" /></td>
 +
</tr>
 +
</tbody>
 +
</table>
 +
<table style="float: right;" border="0">
 +
<tbody>
 +
<tr>
 +
<td style="text-align: right;"><a href="/index.php?title=MedITEX_IVF_how_to">Back to How to</a></td>
 +
<td style="text-align: right;"><a href="#top">Back to top</a></td>
 +
</tr>
 +
</tbody>
 +
</table>
 +
<p><span class="mw-headline"><br /></span></p>

Latest revision as of 15:43, 17 July 2013

To open the Report editor, go to Report -> Report editor in the menu bar.

<tbody> </tbody>
<img src="/images/ReportEd.png" alt="" />

 

Report editor will open.

If a query is misbehaving, returning erroneous messages or for any other problems, you can send it to our Hotline for assistance.  

You must first open the query. 

<tbody> </tbody>
<img src="/images/OpenRE.png" alt="" width="92" height="37" /> Click Open to load the query. The below window will open.
<img src="/images/SavedQueries.pn.png" alt="" width="704" height="429" />

 

<tbody> </tbody>

Select the misbehaving query and right-click it. From the menu, choose Query then Send to hotline.
<img src="/images/Letter8.png" alt="" />

 

Sending a query to the hotline

The following window will open:

<tbody> </tbody>
<img style="display: block; margin-left: auto; margin-right: auto;" src="/images/Hotline.png" alt="" />

Press Yes to confirm. The file will be saved as FQB [Name].grd. “Name” here represents the name of the query.

Now your e-mail program will open. Contact address and standard text have already been filled in and the query to be sent has automatically been attached to the message.
<img style="display: block; margin-left: auto; margin-right: auto;" src="/images/MailHotline.png" alt="" width="487" height="522" />
<tbody> </tbody>
<a href="/index.php?title=MedITEX_IVF_how_to">Back to How to</a> <a href="#top">Back to top</a>