My Datalogic QuickScan is not working with MedITEX

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Revision as of 13:56, 12 September 2016 by PhSe (Talk | contribs)

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Follow these steps that may solve your problem.

 

  1. In order to make user your barcode scanner in MedITEX IVF, the matchcode feature is mandatory.
    You can check if you have this feature here: MedITEX IVF > System > Additional features administration
    Additional features administration.PNG
  2. Make sure that the scanner is plugged into one of your USB ports.
    Sometimes it's working if you use a different USB port.

  3. If the device is plugged in and doesn't make any light or sound signals, it's maybe broken.

  4. Make sure you are using the right configuration. You can configure your Datalogic Quickscann to work with MedITEX IVF by scanning these codes in the right order:
    bcqd scann.png
    You can also download the complete manual here.

  5. If it's still not working, call MedITEX Support.