SMS Interface - Troubleshooting

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<p>This page contains the list of problems which may occur while trying to <a href="/index.php?title=How_to_configure_SMS_interface%3F">configure SMS interface</a> in MedITEX.&nbsp;</p>
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<td><a href="/index.php?title=How_to_configure_SMS_interface%3F#Outcoming_SMS_messages"><img style="text-align: center;" src="/images/TestConnectionParametersButton.png" alt="" width="104" height="78" /></a></td>
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<p>&nbsp;</p>
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<p><strong>1.</strong> Error message: <strong>" Error calling MSXML method send. The error returned was: The download of the specified resource has failed. "</strong>&nbsp;</p>
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<td><img src="/images/SMSError1.png" alt="" width="437" height="163" /></td>
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<p>&nbsp; &nbsp; Solution:&nbsp;</p>
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<td rowspan="2"><img src="/images/hint48.png" alt="" /><br /></td>
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<td><strong>Make sure that connection to Esendex website www.esendex.com is allowed.</strong></td>
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<li>Check the settings of your Firewall on the server &nbsp;</li>
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<li>Check the settings of your Firewall on the router</li>
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<p>&nbsp;</p>
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<p>&nbsp;</p>
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<p>&nbsp;</p>
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<p>&nbsp;</p>
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<td rowspan="2"><img style="display: block; margin-left: auto; margin-right: auto;" src="/images/hint48.png" alt="" /></td>
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<td rowspan="2">If the problem you have is not listed here, or the proposed solution does not solve it, contact MedITEX Support team for more help.   
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<p>&nbsp;</p>
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<p>&nbsp;</p>
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<p><a href="/index.php?title=Administrators_Support">Back to Administrators Support<br /></a></p>
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<td><a href="#top">Back to top</a><br /></td>
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Latest revision as of 16:45, 2 May 2016

This page contains the list of problems which may occur while trying to <a href="/index.php?title=How_to_configure_SMS_interface%3F">configure SMS interface</a> in MedITEX. 

<tbody> </tbody>
<a href="/index.php?title=How_to_configure_SMS_interface%3F#Outcoming_SMS_messages"><img style="text-align: center;" src="/images/TestConnectionParametersButton.png" alt="" width="104" height="78" /></a>

 

1. Error message: " Error calling MSXML method send. The error returned was: The download of the specified resource has failed. " 

<tbody> </tbody>
<img src="/images/SMSError1.png" alt="" width="437" height="163" />

    Solution: 

<tbody> </tbody>
<img src="/images/hint48.png" alt="" />
 Make sure that connection to Esendex website www.esendex.com is allowed.
  • Check the settings of your Firewall on the server  
  • Check the settings of your Firewall on the router

 

 

 

 

<tbody> </tbody>
<img style="display: block; margin-left: auto; margin-right: auto;" src="/images/hint48.png" alt="" /> If the problem you have is not listed here, or the proposed solution does not solve it, contact MedITEX Support team for more help.

 

 

<tbody> </tbody>

<a href="/index.php?title=Administrators_Support">Back to Administrators Support
</a>

 <a href="#top">Back to top</a>