SMS Interface - Troubleshooting

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<td rowspan="2">If a problem you have is not listed here, or the proposed solution does not solve it, contact our Support team for more help.  
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<td rowspan="2">If the problem you have is not listed here, or the proposed solution does not solve it, contact our Support team for more help.
 
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Revision as of 10:17, 29 September 2014

This page contains the list of problems which may occur while trying to <a href="/index.php?title=How_to_configure_SMS_interface%3F">configure SMS interface</a> in MedITEX. 

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<a href="/index.php?title=How_to_configure_SMS_interface%3F#Outcoming_SMS_messages"><img style="text-align: center;" src="/images/TestConnectionParametersButton.png" alt="" width="104" height="78" /></a>

 

1. Error message: " Error calling MSXML method send. The error returned was: The download of the specified resource has failed. " 

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<img src="/images/SMSError1.png" alt="" width="437" height="163" />

    Solution: 

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<img src="/images/hint48.png" alt="" />
 Make sure that connection to Esendex website www.esendex.com is allowed.
  • Check the settings of your Firewall on the server  
  • Check the settings of your Firewall on the router

 

 

 

 

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<img style="display: block; margin-left: auto; margin-right: auto;" src="/images/hint48.png" alt="" /> If the problem you have is not listed here, or the proposed solution does not solve it, contact our Support team for more help.

 

 

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